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FREE Introduction to AI & Automation for Small and Medium-Sized Businesses
At RenewAI, we specialise in leveraging the transformative power of Artificial Intelligence to support businesses. Our commitment is to provide innovative, tailor-made AI solutions that not only address the unique challenges of Business but also unlock new opportunities for efficiency, outreach, and impact.
Below is a detailed overview of the free “Introduction to AI and Automation” sessions that we will deliver to your business. The goal of these introduction to AI and Automation sessions is to help your business understand foundational AI concepts, learn how to use generative AI tools effectively, get exposure to leading AI and automation platforms, and leave with practical ideas on how these technologies can streamline your operations.
AI and automation tools are easier to use than you think, helping you save time, enhance productivity, and reduce operational costs—all without any IT expertise. This introduction can be adapted to suit your specific needs and conducted at our office or your premises for your convenience.
1. Basic Business Introduction & Session Goals:
- Context and Objectives: We will begin by discussing your specific business goals, current processes, and where you might see opportunities for efficiency. This ensures that the insights and demonstrations we provide are directly relevant to your company’s needs.
- High-Level AI & Automation Concepts: Provide a simple, non-technical introduction to what AI is, the difference between AI and traditional software, and the business value of automating repetitive tasks.
- Session Breakdown: Clearly outline what we will cover:
- Basic overview of prompting and best practices for interacting with AI models.
- Tips, tricks, and techniques to get better results from AI-driven tools.
- Setting up two GPT-based tools for practical demonstrations.
- Reviewing your business workflows to identify automation opportunities.
- Introducing popular AI and automation platforms in the market.
- Demonstrating how AI and automation tools can connect to create end-to-end solutions for common business tasks.
2. Introduction to Prompting and AI Interaction:
- What is Prompting: Explain the concept of prompts as instructions or queries given to AI systems like ChatGPT. Emphasize that the quality and clarity of prompts directly impact the quality of the output.
- Tips & Tricks for Effective Prompting:
- Use clear, concise instructions.
- Provide context, examples, and desired formats.
- Iterate and refine prompts to improve results over time.
- Hands-On Example: Show how changing a prompt can alter the AI’s response, highlighting best practices that ensure your team can confidently interact with generative AI tools.
3. Setting Up Two GPTs:
- Configuration Demonstration: Walk through the simple setup process of two GPT-based tools—one might be a general-purpose content generator (e.g., ChatGPT) and the other a more specialized agent (e.g., a customer support assistant or a research assistant).
- Customization for Your Business: Show how to tailor these tools to meet company-specific needs, such as generating marketing copy, writing internal reports, or summarizing industry news.
4. Basic Business Review for Automation Opportunities:
- Identifying Repetitive Tasks: Collaboratively review common day-to-day tasks in your business—email responses, data entry, document creation, report generation, and so forth—to spot where automation can add value.
- Prioritizing Automation Targets: Discuss which processes would benefit most from automation in terms of time saved, error reduction, and scalability.
5. Overview of AI and Automation Platforms
- AI Platforms: Introduce popular AI solutions and their specialties. For instance:
- ChatGPT (OpenAI): General-purpose conversational AI and content generation.
- Midjourney: AI-driven image generation for creative content.
- Claude (Anthropic): An AI assistant focused on safe and helpful dialogue.
- Gemini (Google): Emerging large-scale AI models with potential for integrated productivity solutions.
- Automation Platforms: Highlight top tools for automation and integration:
- Zapier: User-friendly automation tool connecting apps and triggering actions.
- Make (formerly Integromat): A more visually-oriented automation and integration platform.
- CoPilot: AI pair programmer assisting software development teams.
- Other Tools: Introduce options like Sono (if applicable to your sector) and demonstrate how these platforms differ in features and complexity.
6. Difference Between AI Platforms and Automation Systems:
- AI Platforms:
- Role: Generate content, predict outcomes, understand language, and provide intelligent suggestions.
- Usage: Ideal for drafting emails, producing social media posts, summarizing reports, analyzing customer feedback, or even brainstorming new product ideas.
- Output: Content and insights that humans can use as-is or refine further.
- Automation Systems:
- Role: Connect different tools and services, trigger actions based on defined rules or events, and handle routine, repetitive tasks without human intervention.
- Usage: Moving data from one platform to another (e.g., from a CRM to a spreadsheet), sending notifications, or automatically creating documents and reports.
- Output: Completed tasks and workflows that run in the background, freeing up team members for more strategic work
7. In essence, AI helps generate and improve the content or decisions, while automation handles the flow of work across tools and systems. When combined, they enable fully integrated, intelligent workflows.
8. Demonstration of AI-Driven Automations:
- Practical Examples Using AI and Zapier/Make:
- Email Sending: Show how an AI-generated email draft can be automatically personalized and sent to a list of contacts using Zapier triggers.
- Data Sheet Creation: Demonstrate taking information from a CRM or a spreadsheet, using AI to summarize or analyze it, and then automating the creation of updated Google Sheets or Excel files.
- Document Generation: Create a PDF report or a Word document automatically populated with AI-generated content and updated dynamically as new data comes in.
- Blog Post Creation: Display how AI can draft a blog post, then automatically upload it to a CMS (like WordPress) through an automation tool.
9. Throughout these demonstrations, we will highlight how easy it is to integrate these tools without deep technical expertise, focusing on drag-and-drop interfaces and straightforward prompts.
This free introduction is designed to give you a broad yet practical understanding of what AI and automation can do for your business. By the end of the session, you’ll have a clearer vision of how to integrate these technologies into your daily operations and a starting point for deeper, more customized AI consulting engagements if you choose to proceed.